Terms & Conditions

These Terms and Conditions govern your use of the eCommerce shipping services provided by onlinesoftsol. By accessing or using our website, mobile application. you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. You also affirm that you are at least 18 years old and capable of entering into a legally binding agreement.

2. Service Description

Our Services provide online shipping solutions, including but not limited to order processing, package tracking, and delivery scheduling. We may update, modify, or discontinue any part of the Services at our discretion.

3. Registration and User Account

a. To use certain features of our Services, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date.

b. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Shipping and Delivery

a. We will make reasonable efforts to ensure the timely and safe delivery of your packages. However, we do not guarantee delivery times, and delays may occur due to circumstances beyond our control.

b. You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery resulting from inaccurate or incomplete address information.

5. Fees and Payments

a. Fees for our Services are detailed on our website. You agree to pay all applicable fees and charges associated with the Services you use.

b. All payments are processed securely through our payment gateway. We do not store your payment information.

6. Cancellation and Refunds

a. Cancellation policies for our Services are outlined on our website. Refunds, if applicable, will be processed according to our refund policy.

b. No Refund After 24 Hours: After the initial 24-hour period following your purchase or use of our Services, we do not offer refunds for any reason, except as expressly required by law.

7. User Conduct

You agree not to:

a. Use our Services for any unlawful or fraudulent purpose.

b. Interfere with the proper functioning of our Services or access the Services using automated means.

c. Upload, share, or transmit any content that is harmful, offensive, or violates the rights of others.

8. Intellectual Property

a. All content, logos, trademarks, and intellectual property on our website and within our Services are owned or licensed by us. You may not use or reproduce them without our explicit permission.

9. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Termination

We reserve the right to terminate or suspend your account and access to our Services, with or without cause, at our discretion.

11. Disclaimer of Warranties

We provide our Services “as is” and make no warranties or representations regarding their accuracy, reliability, or fitness for a particular purpose.

12. Limitation of Liability

To the extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Services.

13. Governing Law

These Terms are governed by the laws,, without regard to its conflict of law principles.

14. Contact Information

If you have any questions or concerns regarding these Terms or our Services, please contact us at info@onlinesoftsol.com.

These Terms and Conditions may be updated from time to time, and it is your responsibility to review them periodically. Your continued use of our Services after any changes indicates your acceptance of the revised Terms.